The 9/11 Memorial & Museum: Entry Ticket

A moving meditation on the human spirit

The 9/11 Memorial & Museum in New York brings together a memorial of two reflecting pools and an indoor museum examining the events of September 11. At the museum, exhibitions and films include first-hand accounts, photographs and items recovered from the wreckage. The memorial pools sit in the footprints of the North and South Towers, surrounded by trees. This ticket provides museum entry according to the option selected; access to the Memorial is free.

What's Included

  • Timed entry to the 9/11 Museum (if chosen)
  • Flexible entry on date selected (if chosen)
  • Access to exhibitions and films
  • Entry to the Memorial (free)

This Attraction is Included in These Bundles

  • New York CityPASS®: Choose 5 Top New York City Attractions

    New York CityPASS®: Choose 5 Top New York City Attractions

    Save 51% at 5 top New York City attractions

    What's Included

    • Choose 5 of the following attractions: Empire State Building Observation Deck, American Museum of Natural History, Top of the Rock® Observation Deck, 9/11 Memorial & Museum, Statue of Liberty Grounds and Ellis Island, Circle Line Sightseeing Cruises, Intrepid Museum, Guggenheim Museum, Edge Observation Deck & Immersive Experience, or Whitney Museum of American Art

Prices and discounts

Opening hours

Meeting Point

View on Google Maps
Icone map marker The 9/11 Memorial & Museum: Entry Ticket: 180 Greenwich Street New York Get Directions

Cancellation Policy

Cancellation allowed up to 24 hours before the event.

Wheelchair Accessible

  1. Choose your travel dates Pick the dates of your visit and how many people are coming.
  2. Receive your tickets instantly We’ll send your digital tickets straight to your email.
  3. Enjoy 10% off your next visit Book another attraction in the same city and get 10% off with your personal discount code.
  4. Save 10% on nearby attractions Use the discount code we emailed you to get 10% off your next booking in the area.

Additional Information & Description

The 9/11 Memorial & Museum in New York is a moving place to reflect on the human spirit in the aftermath of September 11. Its focus on remembrance and the power of a nation to unite gives the visit a purpose beyond understanding the events alone.

Understand the events through personal testimony

Inside the museum, first-hand accounts bring individual voices into the story of 9/11, while items recovered from the wreckage give physical form to its impact. The exhibition follows three sections: the Day of 9/11, Before 9/11, and After 9/11. This structure places the attacks within a wider timeline rather than treating the day in isolation. Artifacts and photographs form part of an extensively researched collection that examines how the events changed the world.

Visit the Reflecting Absence memorial

Designed by Michael Arad and Peter Walker, the memorial centres on two reflecting pools in the footprints of the North and South Towers. Their location makes the towers’ absence part of the design itself. The pools are fed by the largest manmade waterfalls in the United States and surrounded by a forest of nearly 400 trees. The design’s name, Reflecting Absence, expresses the tribute through the spaces the towers once occupied.

What your entry includes

Museum admission comes with access to exhibitions and films. Choose timed entry for a specific time slot, or flexible entry on your selected date, depending on the option chosen. Entry to the Memorial is free; the museum admission option determines how you enter the indoor exhibitions.

Location and accessibility

The 9/11 Memorial & Museum is at 180 Greenwich Street. The venue is wheelchair accessible. Tickets are delivered instantly, and smartphone tickets are accepted, so you can present your ticket on your phone when you arrive.

Frequently Asked Questions about The 9/11 Memorial & Museum: Entry Ticket

What does the ticket include?

It includes access to museum exhibitions and films, with timed or flexible entry depending on the option chosen. Entry to the Memorial is free.

What is a distinctive feature of the Memorial?

Its two reflecting pools occupy the footprints of the North and South Towers. Waterfalls feed the pools, which are surrounded by nearly 400 trees.

Is the venue wheelchair accessible?

Yes, the 9/11 Memorial & Museum is wheelchair accessible.

Can I use a ticket on my phone?

Yes, smartphone tickets are accepted, and tickets are delivered instantly.

What is the cancellation policy?

Cancellation is available up to 24 hours before the selected time slot.

Where is the 9/11 Memorial & Museum?

It is at 180 Greenwich Street in New York.

Distributor of "The 9/11 Memorial & Museum: Entry Ticket"

National September 11 Memorial and Museum